Candidate Profile Verification
Bring an extra layer of confidence to every candidate you review
When a candidate applies, their resume is a self-reported document. A resume and a LinkedIn profile may look like they belong to the same person because both were provided by the candidate — but that alone doesn't confirm whether their companies, job titles, dates, education, or location are accurate.
Candidate Profile Verification automates the cross-check by comparing the candidate's resume with information from an external professional profile. It gives you a clear, structured view of what is supported, what differs, and what couldn't be checked — so your team can make more informed decisions without manually googling every applicant.
It is a decision-support tool, not a decision-maker. It never rejects, blocks, or auto-advances a candidate. It surfaces discrepancies and then a human always makes the call.
What gets verified
#Profile Verification checks four areas, comparing what's on the resume against an external professional profile:
- Identity — whether the external profile appears to belong to the same person as the candidate
- Employment — the candidate's companies, roles, work history, and employment dates. Clear conflicts may be shown as Contradicted
- Education — the institutions, degrees, and majors listed by the candidate
- Location — the candidate's country and city compared with the location on the external profile
Where to find it
#There are three ways to start a verification:
- One candidate at a time — open the ⋯ menu on a candidate's row and click Verify Profile
- Multiple candidates at once — tick the checkboxes next to several candidates and click the Profile Verification button in the bulk action bar (up to 50 candidates per request)
- From the report card — open any candidate's report card and click the Profile Verification tab to trigger verification directly from within the candidate's profile
Nothing in the pipeline triggers verification automatically.
When verification is available:
- Available for candidates who have actively applied and are in an active pipeline stage
- Not available for sourced candidates (who haven't applied yet) or candidates marked as archived, expired, or deleted
- Candidates without a LinkedIn URL on their profile will be skipped — verification uses LinkedIn as the anchor for matching against external data
Verification runs once per candidate. Once a result is complete, the option to re-verify is unavailable. The row shows Profile Verified instead of the button.
Understanding the verification report
#When a check is complete, the candidate's report card shows a full verification report covering every entry that was checked.
Overview
- A match score gauge (e.g. 7/10 matched)
- An overall status badge — Verified, Partially Verified, Not Verified, or Insufficient Information
- A short plain-language summary calling out anything notable
Category breakdown
Each of the four categories (Identity, Employment, Education, Location) is broken down into individual checks. For each entry, you can see:
- The information provided by the candidate
- The matching information from the external profile, when available
- The result for that entry
- A short explanation of the result
What the individual checks compare
#Identity
| Check | What we compare |
|---|---|
| Name | The candidate's name and the name on the external profile. Reasonable differences such as initials, nicknames, or spelling variations may still count as a match. |
| The candidate's email and emails on the external profile. |
Employment
| Check | What we compare |
|---|---|
| Latest company | The candidate's most recent company and the company on the external profile. A company rename or acquisition may still count as a match. |
| Latest title | The candidate's latest job title and the title on the external profile. Differences in seniority (e.g. "Engineer" vs "Senior Engineer") do not currently fail this check. |
| Employment history | The companies listed on the resume and the companies on the external profile. Each job is considered separately. A claim missing from an otherwise available history is Not Found. A clear conflict is Contradicted. |
| Employment dates | The start and end dates for each job. Small differences in month may be acceptable. Large or clearly conflicting gaps may be Contradicted. Missing dates are Unverifiable. |
Education
| Check | What we compare |
|---|---|
| Institution | The institutions listed on the resume and the institutions on the external profile. Common abbreviations, renamed institutions, and valid affiliated institutions may be recognised. |
| Degree or Major | The candidate's qualifications and fields of study. A matching degree or a matching major can be enough. Missing degree information is not automatically treated as a mismatch. |
Location
| Check | What we compare |
|---|---|
| Country | Whether both sources show the same country. |
| City | The city on the resume and the city on the external profile. A nearby or related place may be shown as a partial match. |
Understanding the results
#| Result | What it means |
|---|---|
| Matched | The external information supports the candidate's claim. |
| Partially matched | Some information supports the claim, but there is also a difference or missing detail. |
| Not Found | The external profile has no record of a specific candidate claim. |
| Contradicted | The external profile clearly shows information that conflicts with the candidate's claim. |
| Not matched | The available information does not support the claim or shows a clear difference. |
| Unverifiable | There is not enough information to make a fair comparison. This does not mean the candidate is wrong. |
How the overall result is calculated:
- Each matched or partially matched fact = 1 point (out of 10 total)
- 7–10 = Verified
- 3–6 = Partially Verified
- 0–2 = Not Verified
- If every single fact is unverifiable = Insufficient Information (a distinct, non-judgmental outcome — not a low score)
Missing information vs. conflicting information
#These two situations look similar but mean very different things:
Missing information — the external profile simply doesn't have a record of something. For example, it may not list an old employer or may not include a degree. In that situation the result is Unverifiable or Partially matched — not a red flag.
Conflicting information — the external profile clearly shows something different. For example, a different company, a different country, or employment dates that clearly don't line up. This may result in Not matched or Contradicted.
Contradicted is the strongest signal — it means there is a clear, direct conflict between what the candidate claims and what the external profile shows. It is different from Not Found (no record exists) and Unverifiable (not enough information to compare).
Note: The identity check runs first. If the external profile clearly belongs to someone else, all other checks are shown as Unverifiable, even if some company, education, or location details happen to look similar. If the external profile has no name information, the result is also Unverifiable; missing information is not treated as a mismatch.
What verification does not do
#- It never auto-rejects a candidate — a Not Matched or Contradicted result is a prompt for a human to ask a question, never an automatic disqualification
- It doesn't contact the candidate — it only compares what's already on file against external public data; the candidate is not asked for anything new
- It doesn't trigger automatically — verification only runs when a recruiter deliberately requests it